Shipping Policy

This Shipping Policy applies to orders placed on GrinPet, the pet supplies store operated by TenryFancy LLC.

1. Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. You will receive a confirmation email once your order has shipped.

2. Shipping Destinations

We currently ship to addresses within the United States. If you are located outside the U.S., please contact us at woldy@tenry.work to check availability.

3. Delivery Estimates

• Standard shipping: 3–7 business days after dispatch
• Expedited shipping: 1–3 business days after dispatch (where available)

Delivery times are estimates and may vary based on your location and the carrier.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Any applicable shipping fees will be shown before you complete your purchase.

5. Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package's progress.

6. Delays

While we work hard to meet the estimates above, delays can occur due to carrier issues, weather, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will be happy to assist.

7. Contact

Questions about shipping? Email us at woldy@tenry.work.