Privacy Policy
TenryFancy LLC ("we", "us", or "our") operates the GrinPet store at grinpet.com (the "Store"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Store or contact us.
1. Information We Collect
We may collect the following types of information:
- Order information: name, email address, shipping address, and phone number when you place an order.
- Payment information: processed securely by our third-party payment processor. We do not store your full card details on our servers.
- Communication information: any information you provide when you contact us by email or otherwise.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your order, including confirmations and tracking updates.
- To respond to your questions and provide customer support.
- To improve our products, services, and website experience.
- To comply with legal obligations and protect against fraud.
3. Cookies & Analytics
We may use cookies and similar technologies to remember your preferences, understand how you use the Store, and improve your experience. You can disable cookies in your browser settings, though some features of the Store may not function properly.
4. Third-Party Services
We share information only with trusted third parties that help us operate the Store, such as payment processors (including Stripe), shipping carriers, and hosting providers. These parties are authorized to use your information only as necessary to perform services on our behalf.
5. Data Retention & Security
We retain your information only for as long as necessary to fulfill the purposes described in this policy and to comply with legal requirements. We implement reasonable technical and organizational measures to protect your information.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at woldy@tenry.work. We will respond to your request within a reasonable timeframe.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
8. Contact
If you have questions about this Privacy Policy, contact us at woldy@tenry.work.